LINKUSUP INTERNATIONAL · FAQ
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Find useful answers about our services, project process and the best way to reach our team.
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Frequently Asked Questions
How do I start a project?
Share your goals, desired features and timeline using Start a Project. Our team reviews your enquiry, clarifies the scope and agrees the next step with you.
How do I request a quote?
Use Get a Quote to describe the service, essential features, budget range and preferred timeframe. A quotation follows a review of the requirements; submitting an enquiry does not confirm a price.
Can you support an existing website?
Tell us which platform it uses, what is happening and the support you need. The team can review suitability, access requirements and scope before agreeing any work. Never send passwords in an enquiry.
How are project timelines agreed?
Timing depends on the agreed scope, content readiness, integrations and review responsibilities. We discuss milestones and dependencies before confirming a delivery plan. A preferred date in an enquiry is a request, not a confirmed commitment.
What should I prepare for a consultation?
Prepare a short description of your organisation, the problem you want to solve, your main questions and any existing systems. Bring a budget range and target timeframe if available, plus non-confidential examples.
How do I contact support?
Use Technical Support to describe the affected service, the impact, when the issue happened and steps to reproduce it. Include an error message or redacted screenshot if useful, then review and send your message in WhatsApp.
How are project payments arranged?
Payment terms, currency, milestones and any third-party costs are discussed and recorded in the agreed quotation or proposal. Request written confirmation from our team; this page does not set a universal deposit or payment schedule.
Does sending an enquiry book a service or authorise a payment?
No. An enquiry starts a conversation. Appointments, project scope, fees and work authorisation must be confirmed separately with the team. No payment is taken by these enquiry forms.
How are project timelines agreed?
Timing depends on the agreed scope, content readiness, integrations and review responsibilities. We discuss milestones and dependencies before confirming a delivery plan. A preferred date in an enquiry is a request, not a confirmed commitment.
What should I prepare for a consultation?
Prepare a short description of your organisation, the problem you want to solve, your main questions and any existing systems. Bring a budget range and target timeframe if available, plus non-confidential examples.
How are project payments arranged?
Payment terms, currency, milestones and any third-party costs are discussed and recorded in the agreed quotation or proposal. Request written confirmation from our team; this page does not set a universal deposit or payment schedule.
Does sending an enquiry book a service or authorise a payment?
No. An enquiry starts a conversation. Appointments, project scope, fees and work authorisation must be confirmed separately with the team. No payment is taken by these enquiry forms.
Can you support an existing website?
Tell us which platform it uses, what is happening and the support you need. The team can review suitability, access requirements and scope before agreeing any work. Never send passwords in an enquiry.
How do I contact support?
Use Technical Support to describe the affected service, the impact, when the issue happened and steps to reproduce it. Include an error message or redacted screenshot if useful, then review and send your message in WhatsApp.
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More About FAQ
A practical approach to faq
Find clear answers to common questions about working with Linkusup.
This area is designed for people considering a project, training programme or support arrangement. The starting discussion covers project scope and quotation, design and delivery process, with the remaining requirements defined around your organisation’s actual use case.
If your question depends on a specific project, share the relevant details with our team so the response reflects your requirements rather than a general assumption.
AREAS TO EXPLORE
What we can scope with you
Design and delivery process
Hosting and ongoing support
WhatsApp enquiries and demonstration availability
Help us route your request
Include the relevant project, service or page name and a short explanation of what you need. Where there is an existing conversation, retaining that context makes follow-up easier for both you and the team.
The enquiry form prepares a WhatsApp message for +2348033946516. You must review and send it in WhatsApp. Specific response commitments and included technical work depend on any service agreement in place.
Frequently Asked Questions
What does Linkusup International do?
We provide website design and development, mobile applications, custom software, e-commerce, digital marketing and related technology services. The company was established in 2003 and is based in Lagos, Nigeria.
How do I start a project?
Use Start a Project to describe your goal, users, essential features and preferred timeframe. The form opens WhatsApp with a prepared message that you can review and send.
How is the price determined?
Pricing depends on the agreed scope, design work, integrations, content, delivery stages and support requirements. Request a quote with enough detail for the team to assess your needs.
Do you provide hosting and support?
Hosting, maintenance and support can be discussed as part of the engagement. Included work, responsibilities and response arrangements are agreed for the relevant service.
Are all product screenshots live systems?
Images may illustrate a platform concept. Ask for an available demonstration and confirm the features included in a proposed deployment.
Can I sign into the client portal now?
The client portal backend is not connected in this website edition. Contact the team for account provisioning or information about existing work.
Does submitting a form send a message automatically?
No. It prepares your enquiry in WhatsApp. You must review the message and tap Send in WhatsApp to deliver it.
When is training available?
Contact us with the topic, experience level, number of participants and preferred format. Programme availability, dates and fees are confirmed by the team.
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