Customer Portal
Give customers access to services, information and support.
BUSINESS PORTALS
One Secure Space
for Better Collaboration.
Custom business portals that bring your people, customers and partners together.
A Portal for the People You Work With
Employee Portal
Empower teams with the tools and information they need.
Partner Portal
Collaborate through shared information and processes.
Customer Portal
A secure way for customers to access services and stay informed.
Customer Portal
Illustrative example · sample data5Open requests
2In progress
8Completed
| Reference | Service | Status |
|---|---|---|
| REQ-001 | Service request | In progress |
| REQ-002 | Document review | Completed |
| REQ-003 | Account update | Pending |
| Reference | Service | Status |
|---|---|---|
| REQ-001 | Service request | In progress |
| REQ-002 | Document review | Completed |
| REQ-003 | Account update | Pending |
| REQ-004 | Support enquiry | Received |
| Document | Category | Version |
|---|---|---|
| Welcome guide | Onboarding | 1.0 |
| Service checklist | Support | 1.2 |
| Portal user guide | Help | 2.0 |
Example support conversation
Message threads can keep questions and project decisions in one place.
Discuss Portal Messaging- Role-based access
- Requests and approvals
- Shared documents
- Progress visibility
Employee Portal
- Team announcements and internal resources
- Requests and approval status
- Employee document access
- Role-based operational workspaces
Partner Portal
- Shared partner information and resources
- Structured submissions and requests
- Document access with agreed permissions
- Collaboration and progress reporting
Additional Features
Notifications
Keep users informed about relevant updates.
Reporting
Provide clear summaries and useful reports.
Search
Help users find information.
Mobile Access
Use responsive interfaces on the go.
Read More About Business Portals
A practical approach to business portals
Give customers, suppliers or staff a focused workspace for their relationship with the organisation.
This area is designed for businesses offering self-service access to requests, documents, updates and account information. The starting discussion covers portal roles and user onboarding, secure document and request workflows, with the remaining requirements defined around your organisation’s actual use case.
A portal should make the next action clear: what the user can view, what they need to submit and who is responsible for the response.
AREAS TO EXPLORE
What we can scope with you
Portal roles and user onboarding
Secure document and request workflows
Notifications and status visibility
Administrative controls and support routes
From requirements to a useful solution
We begin by understanding the existing process, the intended users and the outcome you want to achieve. A scoped proposal can then identify the design, implementation, integration and review work needed for your organisation.
Linkusup’s project approach assigns ownership to project management, technical delivery and quality review. Deliverables and acceptance points are agreed so the work can be reviewed against specific requirements rather than broad promises.
Give Your Users a Better Way to Connect
Let’s talk about a practical next step for your organisation.
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