User Research
Understand users, needs and behaviour.
UI/UX DESIGN
Make Every Interaction
Easier to Understand.
We design experiences that are clear, intuitive and focused on real user needs.
User Flows
Map clear and simple journeys.
Interface Design
Create clear, consistent interfaces.
Usability Review
Test and refine experiences.
Wireframe to Interface
Illustrative example · sample dataWireframe
Welcome back
Final Interface
LINKUSUP · CONCEPTMy Requests My Profile
Welcome back
A clear starting point for your next task.
Choose Continue in either concept to preview a feedback message.
User Journey
Discover
Find and learn about the product
Decide
Compare options and plan next steps
Act
Complete the desired action
Receive Feedback
Get confirmation and ongoing support
| Observation | Design Response | Priority |
|---|---|---|
| Users found key information hard to locate | Simplify navigation and highlight key actions | High |
| Forms were lengthy and confusing | Reduce fields and provide clear guidance | High |
| Users wanted faster access to support | Add visible help and live chat options | Medium |
Experience Services
A practical scope is agreed around your requirements and intended users.
- User Research: Understand users, needs and behaviour.
- User Flows: Map clear and simple journeys.
- Interface Design: Create clear, consistent interfaces.
- Usability Review: Test and refine experiences.
Interface Approach
- Clarify your requirements and desired outcomes
- Agree responsibilities, milestones and review points
- Validate the proposed approach with your team
- Plan handover, adoption and continued support
Our Design Process
Research
Research the agreed work with your team.
Map
Map the agreed work with your team.
Prototype
Prototype the agreed work with your team.
Test
Test the agreed work with your team.
Refine
Review feedback and improve.
Read More About UI/UX Design
A practical approach to ui/ux design
Make digital interfaces easier to understand and use.
This area is designed for organisations improving conversion, navigation or completion of important user tasks. The starting discussion covers user research and journey mapping, wireframes and interactive prototypes, with the remaining requirements defined around your organisation’s actual use case.
UI and UX design connect appearance with behaviour, helping users understand what a page means, where they are and how to complete their next action.
AREAS TO EXPLORE
What we can scope with you
User research and journey mapping
Wireframes and interactive prototypes
Responsive visual interface design
Usability review and interface specifications
Delivery with clear responsibilities
Since 2003, Linkusup’s service direction has centred on understanding the client and adapting the work to the assignment. For this service, we clarify deliverables, dependencies and review responsibilities before implementation begins.
Your proposal should explain the included work, assumptions, schedule and support arrangements. Where third-party products, hosting or paid services are needed, their responsibilities and commercial terms are identified separately.
Design Around the People Who Use Your Product
Let’s talk about a practical next step for your organisation.
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